Effective Communication, Management & Leadership Skills

Course Overview

In today’s fast-paced professional environment, the ability to communicate effectively, manage teams efficiently, and lead with confidence is critical to success. This comprehensive 5-day course is designed to equip managers, team leaders, and professionals with the skills and tools they need to excel in leadership roles, foster collaboration, and drive organizational success.

About This Course
This course is designed to provide participants with the essential skills needed to communicate effectively, manage teams, and lead organizations. Through a combination of lectures, case studies, interactive exercises, and role-playing, participants will develop the tools and techniques necessary to succeed in today’s fast-paced business environment.

What To Expect from This Course
Upon completion of this course, participants will be able to:

• Understand the importance of effective communication, management, and leadership in achieving organizational goals.
• Communicate effectively through verbal and non-verbal communication, active listening, feedback, persuasion, and negotiation.
• Plan, organize, and delegate tasks effectively to manage teams and resources efficiently.
• Motivate and engage teams to increase productivity, efficiency, and job satisfaction.
• Resolve conflicts and solve problems effectively through analytical and critical thinking skills.
• Develop a vision, mission, and strategic plan to lead and manage organizations towards success.
• Lead change and innovation through creativity and adaptability.
• Empower and develop team members through coaching and mentoring.
• Apply communication, management, and leadership skills in various contexts, including team meetings, presentations, and negotiations.
• Identify personal strengths and weaknesses in communication, management, and leadership and create a plan for ongoing development and improvement.

Course Duration

Physical/Classroom-based    5 Days

Online/Virtual: 5 Days

Course Outline
Day 1: Foundations of Communication, Management, and Leadership

Morning Session:

1. Introduction to Effective Communication,
2. Management, and Leadership
3. The role of communication in organizational success
4. Basics of interpersonal communication skills
5. Understanding leadership styles and their impact

Afternoon Session:

1. Importance of effective management in achieving organizational goals
2. Planning and organizational skills for effective management
3. Team dynamics and the role of a leader in team building
4. Group activities and discussions on real-world leadership challenges
    
   Day 2: Communication Mastery

Morning Session:

1. Verbal communication skills: clarity, tone, and articulation
2. Non-verbal communication cues and body language
3. Active listening and the art of asking effective questions
4. Practical exercises for improving communication skills

Afternoon Session:

1. Feedback and constructive criticism
2. Persuasion and negotiation skills
3. Building and maintaining professional relationships
4. Role-playing scenarios for hands-on experience
    

Day 3: Strategic Management

Morning Session:

1. Overview of strategic management
2. Vision and mission development
3. Strategic thinking and decision-making
4. Case studies on successful strategic management

Afternoon Session:

1. Leading change and innovation
2. Risk management and decision analysis
3. Group discussions on strategic management challenges
4. Developing a personal strategic leadership plan

 Day 4: Team Leadership and Motivation

Morning Session:

1. Motivational theories and their application
2. Delegation and time management
3. Conflict resolution strategies
4. Team-building activities and exercises

Afternoon Session:

1. Empowering and developing team members
2. Coaching and mentoring for leadership development
3. Case studies on successful team leadership
4. Practical applications in real-world scenarios
    
   Day 5: Putting it All Together – Practical Applications

Morning Session:

1. Application of learned skills in real-world scenarios
2. Effective communication in team meetings and presentations
3. Problem-solving and decision-making exercises
4. Q&A and discussion on participants’ experiences

Afternoon Session:

1. Personal development and reflection
2. Action planning for continued growth
3. Course evaluation and feedback
4. Graduation and certificates distribution

 
Training Methodology
This course is designed to provide a comprehensive and interactive learning experience, combining theoretical knowledge with practical applications to enhance participants’ communication, management, and leadership skills.

Pre & Post course assessments will be used to measure the effectiveness of this training and measure the skill and ability of participants. Training manuals and additional reference materials are provided to the participants , who will also be awarded a certificate of participation from Skyrokers Training & Consultancy Institute at the end of the course.