About the Course
Effective supervision is critical in ensuring that operational business goals are achieved. Those who play the roles of a supervisor in a business need to be able to balance business requirements with the interpersonal skills required to meet the needs of their stakeholders. In order to do so, it is important to be aware of the fundamentals of supervision. People management skills is essential in building, maintaining and repairing relationships in the workplace hence boosting overall performance. Good social skills can boost office morale and foster a positive work environment that promotes synergy between colleagues and the team heads. Effective management at work place ensures that resources are allocated efficiently, processes are streamlined, and teams are performing effectively.
Training on Supervisory and People Management skills will enable the participants to develop and integrate strong supervisory and people management skills, concepts and practices required to be effective supervisors and managers enabling the business goals to be achieved with trust, respect, accountability, and a positive workspace.
Target Participants
Training on Supervisory and People Management Skills program is designed for middle- level management team carrying out supervisory roles and want to acquire effective supervisory and people management skills in order to excel in their supervisory roles.
Course Duration
- Classroom/Physical: 5 Days
- Online: 5 Days
Course Objectives
By the end of this program the participants will be able to:
- Comprehensively understand what supervisory and people management entails in human resources
- Define the supervisorÂ’s roles and related competencies for optimal performance
- Comprehend the principles that are necessary for effectively managing teams and individuals at work place
- Understand how group diversity affects overall team performance
- Utilize appropriate management tools to strengthen supervisory and people management skills
- Appreciate the need for work delegation for improved work productivity and time management
- Understand the need for constructive feedback in workplace environment
- Utilize effective coaching/mentoring techniques for team development
- Create an empowering and motivating work culture to enhance team productivity
- Apply the right problem solving skills for the different problem scenarios
- Consider different challenging situations and practice techniques to achieve win-win solutions confidently minimizing workplace related conflicts
Course Outline
Topics to be Covered
- Overview to Supervisory and People Management
- Essential Interpersonal Skills for Supervisory Role
- Principles of Managing Teams and Individuals Effectively
- Strengthening Supervisory and People Management Skills
- Handling Group Diversity and Performance Management
- Creating an Empowering and Motivating Work Culture
- Coaching and Mentoring Techniques
- The Art of Delegation
- Constructive Feedback
- Problem Solving
- Conflict Management
- Leadership Skills
Training Approach
This course is delivered by our experience training professionals who are expert in people management and supervisory skills. The course is taught through a mix of practical activities, theory, group works and case studies. Training manuals and additional reference materials are provided to the participants at the end of the course.
Award of Certificate
Upon successful completion of this course, participants will be awarded a certificate of participation.
